Patient Rights

• You have the right to a reasonable response to your request for treatment, within the scope of the health center’s mission, capacity, and regulations.
• You have the right to considerate and respectful care that does not discriminate against you based on race, ethnicity, gender, sexual orientation, religious preference, national origin, age, mental or physical disability, or source of payment.
• You have the right to confidential treatment. You also have the right to approve or disapprove the release of any disclosures or records, except when release is required by law.
• You have the right to information about your diagnosis, treatments, and prognosis. This information will help you make informed decisions regarding your care.
• You have the right to talk privately with your healthcare provider.
• You have the right to access information contained in your medical records.
• You have the right and the responsibility to participate in decisions about the scope of your treatment within the limits of the health center’s mission and applicable law.
• You have the right to care which takes into consideration your psychosocial, spiritual, religious, cultural, and personal values and beliefs.
• You have the right to accept or refuse treatment to the extent permitted by law. You also have the right to be informed of the medical consequences of refusing treatment.
• You have the right to be made aware of how this organization will handle advance directives.
• Your guardian, next of kin, or legally authorized responsible person can exercise your rights for you if you have been medically or legally determined to be unable to participate in your own medical decision making.

If you are concerned about the care that you have received, please contact PHSC's Administration at (318) 388-1250.